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Noreen N

1 reviews | Active since Feb 2019

18 Feb 2019, 13:09

Vodacom Insurance Durban

Can Vodacom please let us in on what's happening with their insurance company. I've never missed a payment with my cellphone insurance but when I need my phone fixed they are unavailable? How many more weeks will I wait? Howcome the Vodacom stores are also unable to get a hold of their insurance company??? Cannot wait to finish paying off my contract and move as far away as possible from this network because WOOOW I am dying without my phone.

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Replies (2)
Vodacom
Vodacom's reply18 Feb 2019, 14:01
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
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Noreen N's update25 Feb 2019, 09:04
Reviewer Update
7 Days later still NO response from a consultant. Vodacom is the greatest. I swear :)