KB
Karen B

1 reviews | Active since Oct 2018

05 Oct 2018, 10:54

Vodacom Insurance Disgusting Service

My experience with Vodacom Insurance has been a absolute joke to say the least !!!!!! The communication feedback, incorrect information, inaccurate statements made, no follow up.....the list goes on!!! Absolutely disgusting ........they are the worst I have ever dealt with and would not recommend them even if it depended on my life to say the least . BIG STAY AWAY!!!!

0
Replies (2)
Vodacom
Vodacom's reply05 Oct 2018, 11:59
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Oct 2018, 12:30
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance

Regards

Consumer Website Team