Vodacom insurance department

I was actually looking for a minus rating.

I am very disappointed with Vodacom insurance department. I had a contract with Vodacom which I had no problems with but the problem started when it was time for me to claim after I was ******.

After canceling my contract I was told by a froend that automatically the insurance gets cancelled so I called Vodacom to get my pgone insured again as there was no way that I could have a not insured phone as I depend on my phone for work purposes, the insurance agent took me through the insurance policy even told me the value of my phone should I want to claim but when I called to claim Vodacom told me that my phone was never insured after the contract was cancelled, I theb requested the recording of the call but the kept on telling me about the calls that i made while I was canceling the contract and when they were trying to convince me not to cancel the contract.

I would not recommend Vodacom to anyone. Ooh and Never be fooled by their " calls are recorded " line as calls are only recorded for their convince.