Vodacom Insurance

I have been paying for insurance on a Smart Watch for at least 8 months and now when I want to claim I'm told Vodacom doesn't insure watches and I must provide the evidence of the phonecall. It goes to show just how lowly our service providers think of us their clients. They are quick to sell you contracts but not so quick to support you after the sale is made. In store agent, Tanya does not come across as the most interested in solving problems for irate customers. I have found the date and time of the call that will hopefully prove that I bought insurance for a smart watch.