RV
Rina V
1 reviews | Active since Feb 2015
05 Oct 2021, 16:59
VODACOM INSURANCE ******
Since October 2020 I have been battling to cancel insurance on a contact. PS, never have I asked for insurance, Never have I signed for insurance. emailed, abbout 8 times Called (with proof) about 5 times Today had 2 phones at once ringin *** after more than 30 min I had to hang up, I just could not take it anymore. I feel the urge knock somebody out !!! my ears are rining and have a terrible pain, but end of it all...STILL NO REPLY NOR HELP FROM THIS FREAKING ****** !!! And that is how they get away with this ..by not even picking up their phone so we have to give up.
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Replies (1)Vodacom's replyOfficial
06 Oct 2021, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2021, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
