Vodacom Insurance con
<p>On a Friday afternoon out of the blue I get an SMS congratulating me on my iPhone 7 and they advise that my insurance will be active from 2/7 (this is Sunday). I upgraded in February already, so the timing was a bit strange. When I got my new iPhone I declined the insurance Vodacom offered.</p> <p>Like most people, I almost ignore this SMS as spam, but I decided to phone the number. The number goes through to Cellsure obo Vodacom. I was advised that they send the SMS with the effective date in the future so you can have a chance to phone in if you don't want it. What nonsense is this!!!!????? I clearly declined cover in February and if I didn't pay attention to this SMS, they would have deducted money from my account. </p> <p>I will be reporting this to the FSB as I cannot even imagine how many people they con like this. I had to tak time out of my day to sort this because they are *********. What happened to TCF???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
