1 reviews | Active since Sept 2016

25 Feb 2022, 15:40

Vodacom Insurance Claims - no reponse

Good-day, I have done an insurance claim request almost 2 years ago - and have had no proper feedback from vodacom .... after many long conversations the Customer Care agent always says they will get back to me - but never does. I have tried email communication as well - however no response.

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2022, 12:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team