KK
Kagiso K
1 reviews | Active since Mar 2016
27 Nov 2025, 10:30
Vodacom insurance claim struggles
My wife, got insurance cover to the value of R 30,000. We made a claim and they only want to pay R 25,000. Which I find to be alarming, multiple people confirmed our cover being 30k but we can’t seem to get help correcting this.
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Vodacom's replyOfficial
27 Nov 2025, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Nov 2025, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team