TH
Thomas H
1 reviews | Active since Oct 2020
08 Oct 2020, 13:01
Vodacom insurance cancelation.
I have a problem with Vodacom insurance. I phoned them on the 17th of August to cancel the insurance but they keep billing me for it. I phoned them 6 times already and nothing is happening. Now they say my account is in arrears. I will not pay the insurance because I don't need it.
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Vodacom's replyOfficial
08 Oct 2020, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team