KM
Kamogelo M
1 reviews | Active since Sept 2020
24 Sept 2020, 08:36
Vodacom Insurance
Vodacom insurance
I called to cancel my insurance in May 2020 and it was cancelled as I did not have a debit on my account for June 2020. July 2020 the insurance was reinstated by God knows who! I called Vodacom and to date I have been told that it has been cancelled but they are still debiting my account for the damn thing! Vodacom I want my money, I don't owe you anything, credit my account and cancel your useless insurance!
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Vodacom's replyOfficial
24 Sept 2020, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Sept 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team