MS
Memory S

1 reviews | Active since Nov 2021

23 Nov 2021, 20:07

Vodacom insurance

Vodacom and their insurance services for cellphone will give you problems when it is time to claim!!! I am disgusted!!!!

I can not claim as they saying my insurance was cancelled, no confirmation was even received for this and they have been deducting insurance money!!!! They even giving me a run around for it!!! If my insurance was cancelled then reimburse me and stop deducting!!!!

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2021, 06:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team