Vodacom insurance- blacklisting department

Item: Vodacom
Rating: 1
Author: Nokuthula S

Vodacom Insurance Blacklisting department has caused so much stress on me and are very unprofessional.

Vodacom blacklisted my phone since March 2026 I've been trying to un-blacklist my phone with them as its their mistake till now May 2026, with back and forth emails and calls but still no change. My phone is blocked for no reason.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 May 2026, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 May 2026, 07:58

Official

Nokuthula S's updateReviewer Update

09 May 2026, 19:30

I confirm that my phone is now u blacklisted and thank you for your prompt feedback and assistance.

Appreciate your help.

Nokuthula S's update09 May 2026, 19:30

Reviewer Update

I confirm that my phone is now u blacklisted and thank you for your prompt feedback and assistance.

Appreciate your help.