KG
Karin G
1 reviews | Active since Feb 2018
02 Feb 2022, 14:17
Vodacom INSURANCE biggest ***** ever!
Vodacom INSURANCE has been deducting double premiums for Insurance for over a year now - calling the INSURANCE *** is driving me to tears! ringing for 10min - then gets cut off. Or call agent pick up - says hello and cut off again! This company might be the HIGHEST in INCOMPETENCY in South Africa. I am shocked. Will have to cancel my 4 contracts I had with them for over 20 years and tell everybody I know to cancel theirs. They do not deserve good business.
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Vodacom's replyOfficial
03 Feb 2022, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2022, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team