OJ
Odwa J
1 reviews | Active since Aug 2018
05 Oct 2020, 10:32
Vodacom insurance
I cancelled my insurance policy in September 2019. A year later I discovered that it was only cancelled for 4 months and thereafter reinstated in February 2020 without my authorization. I'm unable to get answers as there's no answer. I have called numerous times but unable to get through to a consultant.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Oct 2020, 11:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 11:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
OJ
Odwa J's updateReviewer Update
15 Nov 2020, 09:24Good day
A month later and this issue remains unresolved. I have called Finrite several times but no action has been made to credit my account.
A month later and this issue remains unresolved. I have called Finrite several times but no action has been made to credit my account.
OJ
Odwa J's update15 Nov 2020, 09:24
Reviewer Update
Good day
A month later and this issue remains unresolved. I have called Finrite several times but no action has been made to credit my account.
A month later and this issue remains unresolved. I have called Finrite several times but no action has been made to credit my account.