sM
strand M

1 reviews | Active since Nov 2018

20 Feb 2023, 11:40

Vodacom insurance

Vodacom insurance worst service i've ever received in my life, you pay your insurance every month and when you have to claim they come up with stories. Now they wont even refund my payments since they wont be able to assist. All their consultants have been telling me different stories and they would not even transfer my call to any of their superior. What does one have to do to get some assistance if their insurance is not helping.

0
Replies (2)
Vodacom
Vodacom's reply20 Feb 2023, 11:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  
sM
strand M's update20 Feb 2023, 12:29
Reviewer Update
I am currently reachable on ***.