RM
Refilwe M
1 reviews | Active since Sept 2014
10 Apr 2021, 08:45
Vodacom insurance Bad survicd
I have cancelled my insurance with Vodacom in November 2020 and they kept on taking money out of my account. I called them more than 10 times with a promise that they have canceled it and will credit my money. 6 months later they are still debating my account and no one seems to get it right to cancel the insurance. Now I have a call that they have canceled my contract debit order and I have to be charged extra 100 for them to connect me again. Vodacom standard has completely dropped. I can not wait for this contract to end and I will leave this company for good I'm ****ed
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Replies (3)
Vodacom's replyOfficial
11 Apr 2021, 10:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RM
Refilwe M's updateReviewer Update
15 Apr 2021, 09:35I waited for the Vodacom hello peter to get back to me .
RM
Refilwe M's update15 Apr 2021, 09:35
Reviewer Update
I waited for the Vodacom hello peter to get back to me .
RM
Refilwe M's updateReviewer Update
15 Apr 2021, 09:36I want to know how many months m i going to be credited for
RM
Refilwe M's update15 Apr 2021, 09:36
Reviewer Update
I want to know how many months m i going to be credited for