VS
Vicky S
1 reviews | Active since Feb 2025
09 Aug 2022, 08:46
Vodacom Insurance
Vodacom is adding contract cover (insurance) to invoices - without proper advice to client. Only sms’e were send they don’t act on reply's to remove and contact center is unable to help. Absolutely unacceptable they have to take ownership on what is reflected on invoices.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
09 Aug 2022, 10:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Aug 2022, 10:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Vicky S's updateReviewer Update
12 Aug 2022, 19:16No call received from any Vodacom consultant as expected.
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Vicky S's update12 Aug 2022, 19:16
Reviewer Update
No call received from any Vodacom consultant as expected.
VS
Vicky S's updateReviewer Update
17 Aug 2022, 07:20Vodacom - poor poor poor service ! No response nor contact made.
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Vicky S's update17 Aug 2022, 07:20
Reviewer Update
Vodacom - poor poor poor service ! No response nor contact made.
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Vicky S's updateReviewer Update
25 Aug 2022, 08:19And still no response!!!
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Vicky S's update25 Aug 2022, 08:19
Reviewer Update
And still no response!!!