Vodacom insurance

Item: Vodacom
Rating: 1
Author: Shane W

I cancelled my vodacom insurance in November, however, I'm still being charged....I phoned and an incident was created but never resolved correctly

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Feb 2020, 09:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Feb 2020, 09:29

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Shane W's updateReviewer Update

23 Feb 2020, 23:22

Hi, I still haven't received a call regarding this complaint

Shane W's update23 Feb 2020, 23:22

Reviewer Update

Hi, I still haven't received a call regarding this complaint