SM
Sinazo M

1 reviews | Active since Mar 2021

02 Apr 2021, 16:30

Vodacom Insurance

I signed up a Vodacom Insurance in about a year now. I have been in contact with Vodacom Insurance for a week now and there are no records of my payments or Insurance. I was assisted by someone with an email from Finrite. I have lost over 3K for an insurance that doesn’t exist and no one can explain to me why. I am getting frustrated and I want my money back. This is the ***** account that has managed to access my banking details 0634 Debit-vccpol***8 and I will find out who they are and report them to the police. Please be careful as this may happen to someone else.

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2021, 12:30
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team