SA
Shirley A
1 reviews | Active since Jun 2021
26 Jul 2021, 05:30
Vodacom insurance
Vodacom insurance is a *****, I had the experience with them now it 2months and have not been assisted my premium was deducted but no insurance on device I know about it and I request for my money been paid back it 2months with out no help all their agent only call me and say they will investigate, some said yes they will pay me back that it was a mistake from their system it months nothing vodacom insurance big *****..... Pay back my money
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Vodacom's replyOfficial
26 Jul 2021, 07:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2021, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team