Vodacom insurance
<p>I insured a Sony experia z3 with vodacom for which I was paying R194 per month meaning my device is covered for(R12000-R13000). I then lost my experia z3 last year and I made a claim, I got a Sony experia xa which is half the value of experia z3 however I continued paying the same amount of R194 with the new device . I got ****** this month and lost my current phone which is experia xa. I went again to vodacom to make another claim..the insurance company said I can not get a phone worth R13000 even though I am covered for that much because I was using a cheaper phone. Please advice on what to do in this situation. </p>
Dear Mphile Ndlala,
Thank you for bringing this to our attention.
Please be advised that I am unable to locate an insurance policy on the details you provided.
I will email you directly to obtain more detailed information.
Thank you and regards,
Lavona Sylvester
Claims Team Leader
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Dear Mphile Ndlala,
Thank you for bringing this to our attention.
Please be advised that I am unable to locate an insurance policy on the details you provided.
I will email you directly to obtain more detailed information.
Thank you and regards,
Lavona Sylvester
Claims Team Leader
***
