BL
Bothoboile L

1 reviews | Active since Sept 2020

07 Jun 2021, 15:13

Vodacom Insurance

I have since been trying to update my cellphone insurance details as I have a new handset, I've been sent from pillar to post since 23 May... I call them everyday and the one guy that was supposed to assist me went AWOL... Finrite must just let other insurances do administration for Vodacom.. They are hopeless!!

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2021, 15:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team