DN
Desiree N
1 reviews | Active since Mar 2022
07 Mar 2022, 09:19
Vodacom Insurance
I have been a customer with Vodacom for over 10 years. I have many contracts with this service provider. I have vodacom insurance with finrite which are vodacoms under writers. They are refusing to pay a claim for a broken device. And have blatantly asked me to cancel the insurance because I am paying for nothing.
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Vodacom's replyOfficial
07 Mar 2022, 10:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Mar 2022, 10:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team