1 reviews | Active since Feb 2017
Vodacom Insurance
<p>I have emails dating back to October 2016 requesting cancellation of the Vodacom Insurance on my cellhphones, I have even gone into the Menlyn branch and requested a cancellation via a form, and still today not one peron acknolwdeged my request or cancelled the request. I am so sick of runnigna round always following up, what happened to client service. As part of treating customers fairly I expect a full refund from the inital email sent to cancel the insurance.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
