Vodacom Insurance
I lost my cellphone and followed all procedures for an insurance claim until I had to contact Vodacom insurance, they don't answer ANY CALLS unless you stay waiting on the line for THIRTY MINUTES. My claim has been approved after a huge struggle but now it has been two weeks trying to process my cellphone claim and today Vodacom insurance HUNGS UP ALL oncoming calls WITHOUT any explanation. What useless professionals.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Feb 2019, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Feb 2019, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
14 Feb 2019, 17:02Vodacom Consumer Website Team I am still waiting for the call as promised.
's update14 Feb 2019, 17:02
Reviewer Update
Vodacom Consumer Website Team I am still waiting for the call as promised.
's updateReviewer Update
15 Feb 2019, 16:07Hello Peter, these people didn't assist me.
's update15 Feb 2019, 16:07
Reviewer Update
Hello Peter, these people didn't assist me.