1 reviews | Active since Feb 2011
Vodacom Insurance
<p>We received and email confirming on the 9th of March 2016 that the insurance policy on my wifes contract has been cancelled.</p> <p> </p> <p>Lo and behold on the new invoice for the 3rd of June 2016 the insurance is again on the invoice.</p> <p> </p> <p>This is the best part speaking to the call centre they say they see the cancellation but the system all on its own decided to again reinstate the insurance. How is that possible? Is that not *****?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
