Vodacom insurance

Vodacom has failed me completely.

I took out a new double deal contract in Feb. Now in March I called to do an enquiry on insurance for the two devices and was told that I am no longer eligable for insurance due to the fact 30 days had past.

No one told me anything about insurance when I took up the contract.

I feel this very unfair as this not my mistake. Now I am without insurance om these devices and Vodacom customer service is not making any effort to assist with this.

This is not the way you should treat your cliets