Vodacom Insurance

I took insurance by Vodacom for my two tablet's which I bought on contract for my two boys. When I took claimed for a broken tablet 3 weeks back they declined because the tablet wasn't used for more than 45 days. I have been paying for my insurance on time with my subscription, but I was shocked when they declined.

My advice to other customers is that they must avoid using Vodacom insurance for devices contracted with Vodacom because they will not pay. Use other insurance companies. Secondly the SIM card was used on other devices, but not no SIM card of other networks was used on the Vodacom device. So they assumed that the device was demaged 45+ days ago.

I'm planning to cancel all three insurance premiums for my three devices in February to avoid disappointments.