1 reviews | Active since May 2017

25 May 2017, 16:21

Vodacom Insuarance

<p>They are a bunch of *****s. I'm paying R230pm for insuarance. On the 24th month of paying for this insuarance I took my phone in for screen repair, The damage quote is R5100 and the excess fee is R900.</p> <p>Even though the day I signed the contract it said the excess fee will not be more than R150.</p> <p> </p> <p>Now you make the calculations.</p> <p> </p> <p>R230 x 24</p> <p>= R5520</p> <p> </p> <p>R5520 + R900</p> <p>= R6420</p> <p> </p> <p>How is that fair in any means. So they want to tell me it is cheaper not to have insuarance unless you have a total loss of property.</p> <p> </p> <p>I will never take Vodacom Insuarance again as they will always get a way to **** you over.</p> <p> </p> <p>R1320 profit is not fair. Well done Vodacom on always finding a way to disappoint.</p>

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Replies (1)
Vodacom
Vodacom's reply26 May 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team