Vodacom insenstive and unhelpful

My father passed away, we have been trying to sort out his accounts. Been to a Vodacom store in tygervalley 3 times on the last visit after threatening not to leave until I spoke to a manager did we get some help but not much. Have wasted hours on the phone to the legal department. My father is dead wew have given you the death certificate we are not taking over his contract for the love of god can someone cancel his contract and actually help us. your insensitivity and lack of professionalism is appalling