RA
Rishaad A
1 reviews | Active since Jul 2014
12 May 2015, 11:38
Vodacom initiation fees
I activated my Vodacom contract today and was informed that an initiation fee will be deducted within 48 hours. I explained that I requested that all fees must be deducted on the 1st of each months. The account section refused to assist me and said the initiation must be deducted regardless of my initial instruction or financial circumstances. I logged a complaint at Vodacom customer care ref: S3-85W2V-VFPEH
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 May 2015, 13:32Hello Allier,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply12 May 2015, 13:32
Official
Hello Allier,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
