CQ
CONNIE Q

1 reviews | Active since Jan 2025

09 Jan 2025, 12:42

Vodacom Inhumane & ripping me off

Greetings .

Can someone there please explain to me how does one long good standing customer, ends up being ********** like this by Vodacom.

Clearly us poor and very poor people are being thretered like we are nothing.

How the hell I'm I owing 15k, from having had reported , from the inset when I got retrenched, stated my side, even requested for a prepaid account conversion and so what not.

How us this HUMANI , I might as well die because there is no way I'm paying this , with what and why such a ridiculous amount?

God must have fallen from the sky and left me here to die and be shamed.

I need an explanation.

For the mare fact that this has been handed over to TLS to harrass me every time they get a chance , it's beyond me and the fact that I have not worked.for years and pleaded and reported my UNEMPLOYMENT SITUATION IN A BLINK. Show quoted text

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2025, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details.  Regards,  Vodacom Consumer Website Team