Vodacom *****ing people over again.

Item: Vodacom
Rating: 1
Author: Sheldon B

Vodacom reporting I have not paid my account in over a year. When my contract was ended in Dec 2019. I have a letter from Vodacom stating its paid in full and never lapsed yet my credit score has been negatively affected by this "outstanding" account. I have never missed a payment, yet somehow the credit bureau thinks I am a poor payer.

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Replies (1)

Vodacom's replyOfficial

26 Mar 2021, 14:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Mar 2021, 14:18

Official