AVdM
Amanda Van der Merwe
1 reviews | Active since Jan 2021
08 Aug 2023, 18:19
Vodacom *****ing payment done by myself.
I have been struggling with accounts department since end March 2023 to get 2 payment to be reflected on my account. I have send numerous times emails to numerous people with out any success. Now my service have been suspended. I want this matter to be resolved. My account nr I***1
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Replies (2)
Vodacom's replyOfficial
09 Aug 2023, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Aug 2023, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AVdM
Amanda Van der Merwe's updateReviewer Update
09 Aug 2023, 09:30Olivia phoned me this morning and she speak to me in Afrikaans. Making everything much easier to explain. She promised to send me a email so I can forward her the POP'S.
I haven't receive a mail up to now.
I am struggling to resolve this from 22 March 2023..
I haven't receive a mail up to now.
I am struggling to resolve this from 22 March 2023..
AVdM
Amanda Van der Merwe's update09 Aug 2023, 09:30
Reviewer Update
Olivia phoned me this morning and she speak to me in Afrikaans. Making everything much easier to explain. She promised to send me a email so I can forward her the POP'S.
I haven't receive a mail up to now.
I am struggling to resolve this from 22 March 2023..
I haven't receive a mail up to now.
I am struggling to resolve this from 22 March 2023..