KM
Khaya M
1 reviews | Active since Oct 2013
21 Apr 2023, 21:44
VODACOM *****ING MY MONEY
Woke up to an SMS stating my bill is just over R8300 for the month and when I called they told me it’s because of international SMS’s I’ve *RECEIVED*. How the hell is that. By the way, I DID NOT receive and international SMSs.
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Replies (2)KM
Khaya M's updateReviewer Update
21 Apr 2023, 21:47Even worse the agent that said they are investigating and would call me back NEVER DID!!
KM
Khaya M's update21 Apr 2023, 21:47
Reviewer Update
Even worse the agent that said they are investigating and would call me back NEVER DID!!
Vodacom's replyOfficial
23 Apr 2023, 17:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2023, 17:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team