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irene I

1 reviews | Active since Sept 2016

06 Jun 2025, 10:33

Vodacom *****ing money from my bank account.

I am absolutely livid with vodacom vodapay at the moment. I took a R150 voucher advance last month. They have now deducted in twice of my account. While I have been waiting for them to refund me R150 (which can take up to 7 days, considering that they had no problem *****ulently taking it from my account). I got another message this morning from Vodacom stating that I still have not paid the R150 I owe them. *** is going on with Vodacom App. Is it set up to keep *****ing money from my account? Seriously fix your fkn system.

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2025, 12:18
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team