VODACOM *****ing money from accounts WITHOUT A LAWFUL CONTRACT

We saw a special with Vodacom for a 600GB per month special which we opted for in December BUT when it arrived we saw it was NOT %G and we said we would test and then cancel if it is not good as LTE is not great with vodacom in our area.

We tested and the next day logged the return. WELLLLLL within the stipulated return period.

We were charged a small prorata of around 50 odd rand, the courier collected the router.

LO AND BEHOLD we were charged FULL price end December and have trie calling VODACOM and no one knows what to do and we get sent pillar to post.

NOW we received a new invoice for February!!!!!! WE STILL HAVE NOT HAD THIS CANCELLED, THE ORIGINAL MONEY NEEDS TO BE REFUNDED!!

THIS IS A CASE OF ***** AND THEFT AND THE MONIES WERE NOT AUTHORISED!!!

WE DO NOT HAVE A ROUTER WE DO NOT NEED THE SERVICE WE WANT OUR MONEY BACK ----- NOW!!!!