NW
Nicholas W
1 reviews | Active since Apr 2020
03 Apr 2020, 15:59
Vodacom *****ing me
Vodacom has been charging me for services ever since my upgrade in December. My contract is supposed to cost me R900 a month yet I have been billed for all sorts of things that I never signed up for totaling an extra R500. Totally unacceptable. Asked them to check it and change it but still m NYU’s later and nothing. Totally unacceptable. I have been a customer for 15 years and don’t deserve this treatment.
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Vodacom's replyOfficial
04 Apr 2020, 11:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2020, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team