Vodacom *****ing from clients!

I am so disgusted with vodacom Service.... *****ing from customers. On 18 May 2024 recharged with R110 airtime, was deducted from bank and I got sms from vodacom stating that I have recharged, but when checking balance nothing reflects. I again recharged R55 and again Another R55, but still not reflecting. I then again recharged with R155 data, but still not reflected. I called the call center 3 x times even emailed my proof to consultants it's now a week and iam still waiting for feedback and yet no data and no airtime reflecting. This is pure theft and I will make case. I am furious with vodacom. This is the second time I am having problems with vodacom on my previous contract I was paying thousands for a service which I did not ask for. They never payed me back and they said that they would be sending evidence to my nearest vodashop, which they never did. This is Poor, Poor! Plain disgusting!