SC
Service C

1 reviews | Active since Feb 2021

10 Nov 2023, 08:43

Vodacom *****ing from anknowing customers charging for services they have not requested

they are bullys once you get into a contract with them you are just a number and a cash ***. they added service i didnt request and even when i phoned to cancell this added services legaless and mediassist they say they have put in a request to cancell but 6 months after the request those services are still coming on my bill i cannt fight then when i call they say the request has been put in and the calls are recorded but when i cal and ask why they have not been removed the say the dont had proof that i called to cancell what kind of bull is that coming from a big organisation like you i can imagine how many people are paying for things they dont know they are paying for Vodacom is part of these ****s without a doudt they know the benefit from this

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2023, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team