JF
Johann F

1 reviews | Active since Feb 2020

04 Jun 2024, 09:57

Vodacom *****ing again

Vodacom is one of the worst companies i have dealt with. Numerous times there are issues and then there is no interest in sorting things out until you come there and complain. I moved my contract from my ex wife name to my name at the end of April. I paid the April month, R2000 (Bill was around R1800) and for the couple of days that the account was in my name they deducted nearly R900 of my account. stay away from this company!

0
Replies (2)
Vodacom
Vodacom's reply04 Jun 2024, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply06 Jun 2024, 10:07
Official
Dear Johann.

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards
Vodacom Consumer Website Team

Best regards,