Vodacom Infringement on Consumer Act: Vodacom not cancelling concluded contract at clients request and persisting to continue with contract against client wishes

I had a 24 month contract with Vodacom that ended in July 202O. I have made numerous attempts to inform Vodacom, since June 2020, via their cancellations department that I clearly did not want my contract renewed. It was not cancelled as per my request but rather I was put onto a month to month contract. When I did realize this I made contact with cancellations, having my calls escalated, promises of senior supervisors calling me in an hour, all of which did not materialize. Once the matter was taken to social media I did receive a speedy call and it was promised that the arrear amount was cancelled and my contract was also cancelled as per request. Today, 5 months later, I am made aware that I still have a contract running with Vodacom and I am in arrears. How, why, when, who????? PLEASE CANCEL THE CONTRACT THAT YOU GUYS CHOSE FOR ME, I DID NOT REQUEST ONE. LISTEN TO ALL MY CONVERSATIONS WITH YOUR EMPLOYEES WHERE I CLEARLY STATE MY CASE. I AM TIRED OF YOU ALL, MY REQUESTS HAVE FALLEN ON MANY PAIRS OF DEAF EARS FOR TOO LONG!!!!!!