YP
Yvonne P
1 reviews | Active since Aug 2020
25 Jun 2022, 14:08
Vodacom ineptness
They change and up prices in the middle of a contract which as far as I am aware is ******* then they send you an sms stating that they have double deducted for June and will only correct it for July without any consideration for the client who is a pensioner on a fixed income without reserves to carry vodacoms mistake for a month and neither do they have the decency to reply to an email sent to the ceo .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Jun 2022, 16:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2022, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
YP
Yvonne P's updateReviewer Update
25 Jun 2022, 16:42Stock standard automated reply, we will see if they do in fact make contact
YP
Yvonne P's update25 Jun 2022, 16:42
Reviewer Update
Stock standard automated reply, we will see if they do in fact make contact