jB
james B

1 reviews | Active since Feb 2018

01 Mar 2018, 21:20

Vodacom Ineffincies

I have been trying to terminate my contract as I have emigrated, 6 weeks later after paying the cancellation fee I have my bank account debited for the past months account, I have not had a receipt for the monies paid and acknowledgement of the payment and status of the account, this level of service sucks!!!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2018, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team