Vodacom inefficient systems, part 2

<p>Apart from my first log where Vodacom does not update theitr systems correctly, i am now faced with another issue.</p> <p> </p> <p>a month ago i reported to Vodacom that i could not buy a data bundle, which caused my bill to escalate by the hundreds. When speaking to vodacom today, my service request from 3 weeks ago has still not been touched by any of their consultants. Which means my issue is still not resolved. I tried to buy a data bundle today. I dialled *111# and the message says "no bundles available". </p> <p>When i dialled 111 i was given options which i selected and it still told me i need to speak to my service provider, this si what i was doing!!!</p> <p>after waiting for 10 mins 55 seconds, a consultant answered. I told her my issue and she needs to activate the data bundle. I was put on hold for another 6 mins 20 secs. Eventually being told the system is slow. This is a constant issue since last month. I wasted 22 mins on a call with a consultant to tell me that they have system issues and i can see i am going to do this again next month with the *111# number. It used to take 30 seconds to buy a data bundle, what has gone wrong in Vodacom.</p> <p> </p> <p>When are your systems going to be updated and working correctly. What is Vodacom going to do for all of this inconvenience caused onto me???</p>