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steven J
1 reviews | Active since Sept 2018
13 Jun 2022, 20:39
Vodacom inefficiency
I wrote a review on the 6th of June and typical of vodacom, even complaining here yields no response. The only response I got was an email from customer service to say I am in arrears and must contact them to make arrangements. IMAGINE!!!!!! Can someone please look at the issue. I am not in arrears as I don't have a contract. IT WAS CANCELED.
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Vodacom's replyOfficial
14 Jun 2022, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2022, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team