VODACOM inefficent bad service

<p>Our business account was paid via debit order on a credit card, the credit card expired, but nobody contacted us via sms, email, post or any notification whatsoever to let us know we were in arrears. Without any warning our lines were cut. Subsequently I made payment 2 days ago and have spoken to countless number of people about having the lines unlocked. Transferred from department to department, person to person, nobody has been able to assist with unlocking the lines. Apparently we have a phantom account manager who has never corresponded with us. Vodacom needs to be more efficient especially since the other service providers are becoming more competitive. Bigger isn't better ! We will be looking to move our remaining business to other service providers as enough is enough!</p>