jB
james B

1 reviews | Active since Feb 2018

24 Feb 2018, 11:00

Vodacom inefficencies

Morning

We are now 3 days down the line with no response to my submission, do I return to Hello Peter to address the issue

J Ballantyne

From: James Ballantyne ********** Sent: 21 February 2018 01:55 PM To: ********** Cc: 'James Ballantyne' Subject: EC-1J6P-2VA6J8 Importance: High

Afternoon

Thank you for the response, I have indicated the detail below and attached my Invoices for your ease of reference, I do not know what a VSP number is, I have attached copies of my numerous mails sent to Vodacom.

Your assistance to resolve is anticipated.

Regards

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2018, 20:58
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,