GW
George W

1 reviews | Active since Jan 2020

16 Jan 2020, 18:12

Vodacom Indifferent Service

Rude unhelpful staff on the telephone and disinterested staff at Hyde Park shop. Unable to get anyone to help me cancel some items on my late wife's contract even though I am a certified executor of the estate. Have been paying a large amount for services not needed or used. Worse attitude than many government entities. They have a take it or leave it attitude. This poor service after more than 20 years of being a customer.

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Replies (1)
Vodacom
Vodacom's reply17 Jan 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team