HS
Helen S

1 reviews | Active since May 2018

26 May 2018, 15:01

Vodacom incredible poor service

10 gig of data disappear and Vodacom ignores my complaints! I also battle with the ****le I received as it keeps on disconnecting without any warning and the info I captured is lost! I lodged several (if not thousands) of complaints and receive a reference number! All reference number but no response or help as to where the data has gone? The most pathetic service!!

0
Replies (1)
Vodacom
Vodacom's reply27 May 2018, 06:44
Official

Dear Customer

We are sorry to hear about circumstances under which your query has reached us.

A senior consultant will make contact with you as quickly as possible to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team